Items purchased through our online store are not available for exchange. Purchases of sale items are FINAL. Returns on items purchased directly from Bask Boutique online shop are eligible for returns within 14 days from the date of shipment. Any returns after 30 days of the original ship date will be refused or returned at senders expense with no refund. Proof of purchase and original packaging are required for eligibility. Returns on apparel/swimwear must be unworn, unsoiled, unwashed and in perfect condition. Sanitary strip must be attached to swimwear bottoms (if item was sold with one). Please include a copy of your invoice or order confirmation with "Return" written on it. It is encouraged that you send your product by a traceable method. Bask Boutique is not responsible for lost or misdirected packages. Products will be returned via USPS Economy service. Please send all returns to the address listed below: 5350 W Lovers Ln Suite 128, Dallas, TX 75209